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Privacy policy

Privacy Policy

Last updated: August 17, 2025

In this Privacy Policy, we describe how Saveliore (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from Saveliore (“the Site”), or otherwise communicate with us about the Site (collectively referred to as the “Services”).
For the purpose of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect under this policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post the updated version on the Site, update the “Last Updated” date above, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your personal information to communicate with you, deliver or improve our Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights, the Services, and the rights of our users or others.

Personal Information We Collect

Information You Provide Directly

Information you provide to us directly through the Services may include:

  • Contact information such as your name, address, phone number, and email address.

  • Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information such as username, password, security questions, and other information used for account security.

  • Customer service information such as details you provide when communicating with us via the Services.

For certain features of the Services, you may need to provide specific information about yourself. You can choose not to provide this information, but that may limit your ability to use certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you visit and use our Site and your account, including device and browser details, network information, IP address, and other interaction data.

Information from Third Parties

We may also collect information about you from third parties, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors who collect payment data (e.g., bank account, credit/debit card details, billing address) to process your payments and fulfill your orders.

When you visit our Site, open or click on emails from us, or interact with our ads, we and third parties we work with may collect information using tracking technologies such as pixels, web beacons, SDKs, and cookies.

All information collected from third parties is processed according to this Privacy Policy. See also the section Websites and Third-Party Links below.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services under our agreement with you, including processing payments, fulfilling orders, sending updates about your account or purchases, managing your account, arranging shipping, facilitating returns and exchanges, and performing other related functions.

We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may use, in which case Shopify will process your data according to its own Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and advertising purposes, such as sending promotional emails, SMS messages, or direct mail, and displaying product ads.
This may include tailoring the Services and ads on our Site and other websites based on your preferences.

If you are located in the EU/EEA, the legal basis for this processing is our legitimate interest in marketing and selling our products under GDPR Art. 6(1)(f).

Security and Fraud Prevention

We use your personal information to detect, investigate, and prevent potential fraud, illegal activities, or security risks.
If you create an account, you are responsible for keeping your login details secure.
If you believe your account has been compromised, please contact us immediately.

For EU/EEA users, this processing is based on our legitimate interest in keeping our website and users secure (GDPR Art. 6(1)(f)).

Communication and Service Improvement

We use your personal information to provide customer support and improve our Services, based on our legitimate interest in communicating effectively with users and maintaining business relationships (GDPR Art. 6(1)(f)).

Cookies

Like many websites, we use cookies on our Site.
Specific details about cookies used by Shopify can be found here: https://www.shopify.com/legal/cookies.

We use cookies to operate and improve our Site and Services (including remembering your preferences), perform analytics, and understand user interactions.

You can manage cookies in your browser settings, but blocking them may impact the functionality of the Services. Blocking cookies may not fully prevent sharing with third parties such as advertising partners.

How We Disclose Your Personal Information

We may share your personal information with third parties for operational or legal reasons, including:

  • Vendors and service providers performing tasks on our behalf (e.g., IT, payment processing, data analysis, customer support, shipping).

  • Business and marketing partners showing you advertisements or offers.

  • When you request or consent to sharing data with third parties (e.g., social media integrations).

  • Affiliates and subsidiaries as part of our legitimate business interests.

  • In corporate transactions (e.g., mergers, acquisitions) or to comply with law, enforce terms, and protect rights.

We do not sell or share sensitive personal data without your consent.

Websites and Third-Party Links

Our Site may include links to websites or online platforms operated by third parties.
We are not responsible for the privacy or security practices of such websites, nor for the accuracy or reliability of their content.

Information you share on public or third-party platforms (such as social networks) may be visible to other users.

The inclusion of such links on our Site does not imply endorsement unless explicitly stated.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from minors.
If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.

Security and Data Retention

No system is completely secure, and we cannot guarantee absolute protection.
We recommend avoiding insecure channels for transmitting sensitive information.

We retain personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, or fulfill other contractual requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request details about the data we hold about you.

  • Right to Deletion: Request deletion of your data.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Data Portability: Request a copy of your data in a transferable format.

  • Right to Opt-Out of Sale/Sharing: Request that we stop “selling” or “sharing” your data for targeted advertising.

  • Right to Restrict Processing: Ask us to limit how we process your data.

  • Right to Withdraw Consent: Withdraw consent at any time if processing is based on it.

  • Right to Appeal: Challenge a decision if we deny your request.

You can exercise your rights through our Site or by contacting us directly (see below).

We will not discriminate against you for exercising your rights and may require identity verification before processing your request.

Complaints

If you have concerns about how we process your data, please contact us using the details below.
If you are unsatisfied with our response, you may contact your local data protection authority.
For EU/EEA residents, a list of authorities can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

International Users

Your information may be transferred, stored, and processed outside of your country of residence, including by our partners and service providers.
If transferred outside Europe, we rely on mechanisms such as the EU Commission’s Standard Contractual Clauses to ensure adequate protection.

Withdrawal Form

If you wish to exercise your right of withdrawal, you may use our withdrawal form:

https://saveliore.com/pages/withdrawal-form

Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us:

📧 info@saveliore.com
📍 Graafwichmanlaan 13, 1231 VW, Loosdrecht, Netherlands

Under applicable data protection law, unless otherwise stated, we are the data controller of your personal information.